CETVN – Center of Studies on Brazilian Telenovela: Talk with us! Communication management online
DOI:
https://doi.org/10.11606/issn.2316-9125.v16i1p77-85Keywords:
online communication, telenovela, communication management, CETVN, internet.Abstract
This study intends to display an historical overview of the CETVN – Centro de Estudos de Telenovela da Escola de Comunicações e Artes da Universidade de São Paulo (Telenovela Study Center of the University of São Paulo – Arts and CommunicationProgram) since its beginning until current days. Remembering November 2007, when its website – our study object – was put on air. Our research was to conduct a set of interviews, comparative analysis of other websites, as well as the own CETVN website users. E-mails and contact formularies (Fale Conosco) were analyzed and considered in the study. We
concluded with a opinion research and a complex bibliographic review. The project’s goal is to start discussions about the website police, targets and interactivity tools, and from there keep improving its content, with a better communication process, aiming CETVN to an active participation at the world wide (wide) web.
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