Contract management

the impact of contracts in the reference center for women’s health Ribeirão Preto - MATER

Abstract

Introduction: The interaction between the Brazilian Government and Social Health Organization (SHO) has been used as an instrument to transfer services and facilities from the first to implement the activities by the second. Objective: To analyze the indicators of one contract between the Department of Health of São Paulo State and FAEPA, a SHO, in administering the Reference Center for Women’s Health at Ribeirão Preto - MATER. Methods: Using an exploratory case control study, interviews were performed with the managers of MATER. Analysis of data were performed on the number of hospital outputs, outpatient care and surgeries and qualitative indicators of care services to the user. Results: Among the management contracts of 2009 and 2013, there was an increase in money values. However, when setting goals between March to December of 2009 and January and February of 2013, there was a reduction of hospital outputs, outpatient surgeries, and imaging exams and an increased outpatient care, emergency care, and endoscopy. These results are linked to the transfer of funds from governament to SHO. Conclusion: Our data suggest a strategic planning in order to offer to the Unified Health System users their real needs.