Psychic suffering and ageing at work: a study with transit agents

Abstract

From a study with transit agents we seek to discuss the relationships between work and mental health and their implications on ageing processes. We aim to understand the generating processes of psychic suffering, their reflexes in life and health, in the development of the work and their relationships. Based on theoretical and methodological principals of the work psychodynamics we proposed workers reflection groups with transit agents that has the street as a work environment. Related to a request linked to signs of health deterioration and increase of absenteeism we've asked if psychic suffering experienced along the years reduces the work capacity to deal with the constraints linked to the work generating loss of tolerance to deal with the public, fact that could increases the vulnerability to aggressions and conflicts.